Accessibility Guide

The center has been designed with your needs in mind. We review our risk assessments and policies annually to ensure we remain as accessible as possible to all guests, including those who need wheelchair access.

Please note ALL adults must have at least one child (aged 17 and under) in their party to visit the attraction. (with the exception of Adult Nights).

ACCESSIBILITY GUIDE

LEGOLAND Discovery Center Bay Area is proud to welcome visitors who have a disability, together with their caregivers, and encourages everyone to enjoy the full range of facilities available, regardless of ability or disability.  

Our attraction is fully wheelchair and scooter accessible.  Should you have any concerns or questions during your visit, please see one of our team members who will be happy to assist!   

If you have any questions while planning your visit please contact us at BayArea@LEGOLANDDiscoveryCenter.com 

IMPORTANT INFORMATION 

Service Animals 

LEGOLAND Discovery Center Bay Area welcomes service animals to accompany guests with disabilities in all areas where members of the public are permitted.  A service animal is defined as an animal trained to help with a medical disability by performing work or tasks benefiting an individual with a disability.   

Service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using such devices. If at any time your service animal’s behavior is out of control, you will be asked to remove your service animal from the premises. 

Restrooms 

All of our restroom facilities are wheelchair accessible.   

Guests with Autism 

Our Birthday Party rooms may be used as a quiet space, when not in use, for guests needing a break from their fun.  Please see any staff member for assistance 

Expecting Mothers 

For their safety, expecting mothers are not recommended on the Imagination Express or LEGO NINJAGO Training Camp – Laser Maze. 

Nursing Mothers 

Nursing is welcomed in any location inside our attraction and our Birthday Party rooms may be used when not in use if additional privacy is desired.  Please see any staff member of assistance.  

Bottle Warming 

LEGOLAND Discovery Center Bay Area is happy to provide hot water for guests to use to warm bottles. Please see one of our café staff at the counter for assistance. 

Hearing Impaired Guests 

Show Scripts 

Scripts are available for each movie shown in our 4D Cinema and are available upon request at the 4D Cinema prior to entering the film. Please see staff member for assistance. 

Guests with Food Allergies/Dietary Needs 

LEGOLAND Discovery Center Bay Area is a clean facility, for this reason, outside food is not permitted unless it is for medical reasons. 

Our Café features healthy options as well as gluten free lunch and snack items. 

Should you have any questions regarding our food preparations and options prior to your visit please contact us at BayArea@LEGOLANDDiscoveryCenter.com or ask for a café supervisor when you arrive to our attraction. 

OUR ATTRACTIONS 

Imagination Express 

Your adventure starts by Imagination Express, but this is no ordinary train ride. Hop on the Imagination Express to journey from a soapy bath all the way to outer space. Make sense? It doesn’t need to… it’s all about imagination!  This attraction features ride vehicles that move through dimly lit areas and wands to zap targets along the way to score points. 

Ride Access:  Guests utilizing a wheelchair may enter from the admissions area as the queue line is wheelchair accessible.  For guests unable to wait in line, access through the exit gate is permitted after receiving permission from the ride operator. 

Height Restrictions:  

• All riders must be able to sit upright unaided in order to ride. 
• Guests under 51 inches tall AND younger than 4 years of age must have an adult ride with them. 

• All guests must wear shoes in order to ride. 
• Hand held infants are not permitted to ride. 
• Expecting mothers are not permitted to ride.  

Ride Restrictions:  

• Guests using a wheelchair are permitted to enjoy Imagination Express however must self-transfer onto the ride vehicle. Team members can offer assistance steadying a guest transferring to or from a wheelchair. They may not lift or assist in lifting anyone using a wheelchair.  Please alert the ride operator prior to boarding as ride vehicle #5 is designed for easier access to the attraction. 

• Guests with casts are able to ride as long as the cast fits within the ride vehicle and doesn't interfere with the rider’s or fellow rider’s safety. 
• Oxygen tanks are permitted 
• In the event of an emergency stop, please remain seated until a staff member arrives to escort you through the ride. 

Service Animals:  Are permitted as long as they are abiding by our attraction policies and procedures.  

LEGO 4D Cinema 

You’ll be blown-away in our fun 4D Cinema as you join your favorite LEGO characters on an action-packed adventure. This attraction features 3 different movies all averaging 15 minutes in length.  Films contain sudden effects including strobe lighting, snow, wind, and rain. 

Ride Access:  Guests utilizing a wheelchair may enter from the pre-show area as the queue line is wheelchair accessible.  For guests unable to wait in line, access through the exit gate is permitted after receiving permission from the ride operator. 

Height Restrictions:  Guests must be accompanied by an adult.  

Ride Restrictions:  

• Designated wheelchair seating is available within the theater. Please inform ride operator prior to entering the theater so proper arrangements may be made. 
• The films contains several sequences with sustained flashing lights that may affect those with photosensitive epilepsy. 
• Guests with low vision may request to sit in the front sections. 
• Guests with hearing impairments may request a show script from the attraction host.  

Service Animals are permitted as long as they are abiding by our attraction policies and procedures. 

Pirate Adventure Island 

Arr, matey! Go on a swashbuckling quest in our play structure aboard a LEGO-themed pirate ship. Adventure through whimsical scenarios as you climb the rigging, walk the plank and capture the flag! Activate air cannons to fight off enemy ships and amaze your matey, or escape down the slide to make it ashore to the island’s castle. 

Height Restrictions:  Suitable for guests between 36" - 60" tall. 

Ride Restrictions:  

• Shoes are not permitted 
• Socks are required 
• Guests using a wheelchair are permitted to enjoy Pirate Adventure Island however must self-transfer onto the attraction. 

Service Animals are permitted in areas of the structure where they can safely navigate.   

LEGO Ninjago Training Camp - Laser Maze 

Have you got what it takes to be a Ninja? Enter the training zone and improve your flexibility, agility and ingenuity to help protect NINJAGO from its marauding enemies. This walk through attraction features a dark room, bright laser lights and fog effects. 

Ride Restrictions:   

• This attraction uses fog effects and bright laser lights. It is not suitable for guests with breathing difficulties. 
• For safety, do not look directly into the laser lights while in the maze. 
• Shoes must be worn at all times and all loose articles secured. 
• This attraction is not recommended for babies or expectant mothers. 
• For safety, you should be in good health and free from high blood pressure, heart, back, or neck problems or other conditions that could be aggravated by this attraction. 

• This attraction is wheelchair accessible.  

Service Animals are permitted as long as they are abiding by our attraction policies and procedures. 

Creative Workshop 

Catch one of our special workshops hosted by our Master Model Builder team throughout the day to discover insider tips and super tricks on building with LEGO bricks.  Instructional lead classes take place throughout the day.  Class times are posted outside the workshop. 

Master Builder classes are recommended for ages 5 and up.  Children must have adult supervision. Maximum of 24 persons per class. 

Build Challenge 

Listen to a story, use your imagination to build a LEGO creation, or meet with Bertie our LEGO mascot!  Our continuously changing event area encourages parents and children to join in fun filled host lead activities. 

• No restrictions 

• Service Animals permitted 

LEGO Racers: Build & Test  

Let your imagination take over as you build your vehicle and take it to the ramps. Test your car and see how you can make it go faster! Once you have built the ultimate race car, time its speed on our test track. With times recorded to the hundredth of a second, it might be a close competition between you and your friends! 

• No restrictions 

• Service Animals permitted 

DUPLO Park 

Build a colorful DUPLO flower for the farmer's garden, climb up a small hill and slide down the other side, or challenge your little builder with a build challenge from our bubble cactus.

• Suitable for guests 2 – 5 years of age 

• Service Animals permitted 

LEGO Friends 

Tell a story with Andrea, Mia, Olivia, Stephanie and Emma as you add your own creations to the colorful city. Which LEGO Friend will be your new BFF? 

•  No restrictions 

• Service Animals permitted 

MINILAND 

Explore and play with the interactive city; see towers glow and the Bay Area come to life as the little land changes from day to night. Our mischievous Minifigures love hiding in MINILAND – who will you spot? 

•  No restrictions 

• Service Animals permitted 

Earthquake Tables 

Take on the challenge at our Earthquake Tables. Test the strength of your brick tower when the tables start to shake. 

• No restrictions 

• Service Animals permitted