FAQs

Adults must be accompanied by children (17 and under) line to enter LEGOLAND Discovery Center. We will host exclusive adult nights for our Adult Fans of LEGO without children!

Discounted validated public parking is available at the admission desk for the Crockett Street and the Commerce Street parking garages.

Bring your printed parking ticket to our front desk to receive 2 hours of parking for only $3.

• For health and safety reasons, expectant mothers should not ride.
• Merlin’s Apprentice:  Guests must be 36 inches to ride.  Guests must be 48 inches to ride alone.  Guests between 36 and 48 inches must ride with someone 48 inches or taller.
• Kingdom Quest:  All guests must be able to walk onto the ride and sit upright unaided.  No infants carried in arms and no lap-sitting.  Guests under 51 inches in height and younger than 4 years of age must have an adult sitting with them in the same row.
• Virtual Reality:  All guests must be 40 inches to ride.
• Loose articles are not permitted on our rides for your safety.  This includes purses, handbags, shopping bags, cross-body bags as well as any items that are hand-held.  Cell phones and cameras must be secured in a pocket and cannot be held.
• Food and drink are not permitted on our rides.
• All riders must be wearing shoes.
• Guests in wheelchairs must be able to transfer to the ride vehicle in order to ride.  
• Service animals are not permitted on rides.
• For more information regarding accessibility and ride restrictions, please visit Accessibility Guide | LEGOLAND Discovery Center San Antonio / https://www.legolanddiscoverycenter.com/san-antonio/plan-your-day/before-you-visit/accessibility-guide/

• Outside food and drink are not permitted inside LEGOLAND Discovery Center except in the case of allergies and for babies.
• LEGOLAND Discovery Center encourages guests to enjoy coffee and snacks at our Café.

Yes, we are fully accessible for visitors with disabilities and wheelchair users. Learn more about our accessibility by clicking here: https://www.legolanddiscoverycenter.com/san-antonio/plan-your-day/before-you-visit/accessibility-guide/

We are stroller friendly, with family bathrooms with diaper changing facilities.

As with many businesses, we are actively monitoring the situation with regards to the outbreak of Covid-19 coronavirus and are in regular contact with health authorities. The advice from the health authorities has not changed, so our business is operating as normal and standard terms and conditions on bookings continue to apply.

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure their continued welfare. As such, and in line with general public health guidance, we have implemented enhanced cleaning regimes throughout LEGOLAND Discovery Center and increased the availability of hand sanitization products, and we ask all guests to observe good hygiene practices during their stay with us.

If you are planning on visiting LEGOLAND Discovery Center from an area that has been directly affected by the coronavirus AND if you are showing symptoms similar to those associated with the virus (for example:  fever, cough, breathlessness), we please politely ask that do not visit LEGOLAND Discovery Center and instead contact immediately your local health authority or doctor for further advice and instruction. Please then contact LEGOLAND Discovery Center or your travel agent, regarding your booking.

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure their continued welfare. As with many businesses, we are actively monitoring the situation with regards to the outbreak of Covid-19 coronavirus and are in regular contact with local health authorities. The advice from the health authorities has not changed, so our business is operating as normal and standard terms and conditions on bookings continue to apply.

If you are planning on visiting LEGOLAND Discovery Center from an area that has been directly affected by the coronavirus AND if you are showing symptoms similar to those associated with the virus (for example:  fever, cough, breathlessness), we please politely ask that do not visit LEGOLAND Discovery Center and instead contact immediately your local health authority or doctor for further advice and instruction. Please then contact LEGOLAND Discovery Center or your travel agent, regarding your booking.

For further information, please refer and adhere to the advice given by your local health authority. 

During your visit, we wish to reassure you that LEGOLAND Discovery Center is taking all possible steps to minimize the risk of contagion, including the implementation of enhanced cleaning regimes throughout LEGOLAND Discovery Center. Rest assured, we will continue to act quickly should we be required to do so and will take all necessary precautions to protect the welfare of our guests and staff.

We ask all our guests to observe high standards of personal hygiene while visiting LEGOLAND Discovery Center. There are simple things you can do to help prevent the spread of the virus, including:

• Covering your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
• Putting used tissues in the bin immediately
• Washing your hands with soap and hot water regularly, and using hand sanitizer gel
• Trying to avoid close contact with people who are unwell
• Avoiding touching your eyes, nose or mouth if your hands are not clean.

Throughout LEGOLAND Discovery Center, we have placed additional hand sanitizers in convenient locations for guests, and we politely ask that you use them regularly.

If you do feel unwell during your visit, please contact a member of staff immediately – maintaining a safe distance of six feet where possible.

Thank you for your cooperation and understanding. 

To ensure our guests have the best experience possible, we have limited the number of visitors that can be inside LEGOLAND Discovery Center at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase - Best Value and Guaranteed Entry

• Upon your arrival to the Center, you will enter the "I Have Tickets" line at the start of your reservation.
• Please note during peak periods such as holidays, Spring break and Summer there may be a small wait upon entering the reservation line.

Walk-Up Purchase

• If you purchase tickets at the door, you will be required to reserve the next available time slot. You will enter the 'I Have Tickets' line at the start of your reserved entry time. The only way to guarantee your entry is to reserve your tickets online.
• Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

Once inside, you may stay as long as you like.

For the best price, book online at least 24 hours in advance of your visit!

Reserved tickets are any tickets purchased on our website or at LEGOLAND Discovery Center.

Unreserved tickets are tickets purchased or received from our third party partners. Guests with unreserved tickets may visit at any time during our operating hours and will be admitted at the next available timeslot.

We strive to keep all our experiences and rides open during your visit, but this is subject to change without notice as they may be unavailable for unscheduled reasons.

All adults must be accompanied by a child (aged 17 and under) to visit the attraction (with the exception of Adult Fans of LEGO Nights). 

To redeem a valid coupon code or promotional code, click on the "Promotional Code" tab of our online ticketing window and enter in the code. Then, you can continue purchasing your discounted tickets.

Note: In order to redeem your discounted tickets, you must bring the coupon with you and hand it in to the LEGOLAND Discovery Center Admissions Desk.